Hundreds of Nairobi commuters were left stranded on Monday morning after a nationwide matatu strike disrupted transport services across the city.
The industrial action caused major delays as matatus and buses failed to operate on key routes, making it difficult for workers, students, and business people to reach their destinations on time.
The strike began at midnight following a directive issued by the Transport Sector Alliance on Sunday, May 17.
Transport operators said they were protesting the recent increase in fuel prices announced by the Energy and Petroleum Regulatory Authority (EPRA), which pushed petrol and diesel prices to record highs.
By early morning, many bus stages in different parts of Nairobi were filled with passengers waiting for vehicles that never arrived. Long queues formed in areas such as the Central Business District, Eastlands, Ngong Road, and Thika Road as frustrated commuters searched for any available means of transport.
Some people were forced to walk long distances to work or school, while others turned to boda bodas and taxis, which also became more expensive due to high demand.
Several workers reported arriving late to their offices, while some students missed morning classes because they could not access transport in time.
Transport operators said the continued rise in fuel prices has made it difficult for them to maintain normal services. They argued that operating costs have gone up sharply, making it nearly impossible for matatu owners and bus companies to continue business without suffering major losses.
According to the operators, the strike is meant to push the government to review the fuel pricing system and provide a solution that will protect both transport providers and ordinary citizens who depend on public transport every day.
Many commuters expressed frustration over the disruption, saying they were caught by surprise despite reports of the planned strike.
Some called on the government and transport leaders to hold urgent talks and find a quick solution before the situation worsens.